Delivery includes two attempts (1st delivery attempt the next day , 2nd delivery attempt after delivery agreed with the recipient by the MRW delivery office , where after the first day of delivery).

If the addressee is absent it will be left a note (if access has been possible) with data from the office where you can collect the item and within fifteen days shipment will be returned to origin. If the address is incorrect or incomplete, after a period of fifteen days shipment will be returned to origin. It is therefore recommended that along with the destination address indicating the recipient’s phone.